> For the complete documentation index, see [llms.txt](https://docs.shortcutco.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.shortcutco.com/readme/dispatch/crew-ownership.md).

# Crew ownership (recurring jobs)

Give each recurring job a home crew so visits come pre-assigned every time.

If you run more than one crew, every recurring job can have an **owner crew**. New visits are assigned to the owner automatically, so you're not re-assigning the same customers in Dispatch week after week.

{% hint style="info" %}
If you run one crew, you can skip this page: everything is already assigned to it.
{% endhint %}

## Setting the owner

* **When you schedule** a recurring job (one job, or several at once from the Jobs page), the scheduling window has an **Assign to crew** option. Pick one, or leave it unowned and decide later.
* **From a stop in Dispatch**, open the stop, click **Reassign Crew**, choose **This and future visits**, and pick the crew. That crew now owns the job.
* **Right after a move**, click **Keep future visits with \[crew]** on the pill that appears when you move stops with the toolbar's **Crew** button or drag them into another lane. See [This visit only, or from now on?](/readme/dispatch/assigning-and-ordering-routes.md#this-visit-only-or-from-now-on).
* **From a moved visit**, open it and click **Keep with \[crew]** on the amber banner (see below).

## One-off exceptions

Moving a single visit to another crew (by dragging it, clicking the crew chip, or choosing **This visit only**) doesn't change the owner. The visit shows a small amber arrows icon beside the customer name in Dispatch, with the tooltip *"Moved from Crew A for this visit only."* Next visit goes back to the owner as normal.

If you open that stop, a banner says **Moved from Crew A** with a **Keep with Crew B** button in case you'd like the move to be permanent after all.

See [Assign crews and set the route order](/readme/dispatch/assigning-and-ordering-routes.md) for all the ways to move a visit.

## Finding jobs without an owner

On the [Jobs](https://shortcutco.com/jobs) page, the **Crew filter** has a **No owner** option: your to-do list of recurring jobs that still need a home. Imported jobs start unowned. Their visits land in Dispatch's **Unassigned** lane until you give them a crew.

<figure><img src="https://2299783971-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FOhi7KtJ4vY1pDKwWu5SV%2Fuploads%2Fgit-blob-63ffcb59a35d42515cb2cadedae6af2afc750381%2Fjobs-no-owner-filter.png?alt=media" alt="Jobs list filtered by Team: No owner showing one recurring job that has no owner crew yet"><figcaption><p>The No owner filter on Jobs: recurring work that hasn't been given a home crew yet.</p></figcaption></figure>

## Deleting a team

If you delete a team that owns jobs, Shortcut asks **which crew should take over** before the deletion goes through (**Reassign owned jobs to**). You can also choose **Leave unowned**, in which case those visits go to the Unassigned lane in Dispatch for you to hand out. Completed history stays exactly as it was.

<details>

<summary>Still stuck?</summary>

Email **<hello@shortcutco.com>** with the customer name and which crew should own the job.

</details>
