> For the complete documentation index, see [llms.txt](https://docs.shortcutco.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.shortcutco.com/readme/finances-invoices-and-payments/invoice-statuses-explained-paid-unpaid-overdue.md).

# Invoice statuses explained (Paid, Unpaid, Overdue, Void)

Shortcut shows four statuses in the invoice list. [Open Invoices →](https://shortcutco.com/invoices)

## Unpaid

The invoice exists and the customer hasn't paid yet — whether it was just created or sent days ago.

## Paid

Paid in full — by card (Stripe), autopay, or because you clicked **Mark paid** for an offline payment.

## Overdue

Unpaid past its **due date**. The due date is the day the invoice went out plus your payment terms (**30 days**, unless you change that in Customer Payments). Overdue invoices can trigger reminder automations and late fees, and you'll get an email heads-up.

## Void

Canceled/nullified. Kept for records, no longer collectible.

## Where you see these

* Tabs at the top of Invoices: **All · Paid · Unpaid · Overdue · Void**
* A **Pending** section above the list holds completed-but-uninvoiced work (scheduled/offline customers) — that's work waiting to become an invoice, not an invoice status.
* Prepay invoices carry the same statuses, plus prepay badges on the customer profile.

<figure><img src="/files/XR1evjmdn3iWTi3FQAN2" alt="Invoice list with visible status pills"><figcaption><p>Status pills help distinguish unpaid, paid, and prepay invoices.</p></figcaption></figure>

{% hint style="info" %}

### Tips

* With **Stripe**, statuses update automatically when a customer pays.
* With offline payments (check/cash), click **Mark paid** so reminders stop.
  {% endhint %}

## Related pages

* [Mark an invoice as paid (offline payments)](/readme/finances-invoices-and-payments/mark-an-invoice-as-paid-manual.md)
* [Remind / resend an invoice](/readme/finances-invoices-and-payments/remind-resend-an-invoice-after-24-hours.md)
* [Billing modes](/readme/finances-invoices-and-payments/billing-modes.md)

<details>

<summary>Still stuck?</summary>

Email **<hello@shortcutco.com>** with the customer name + invoice status + payment date (if paid).

</details>