> For the complete documentation index, see [llms.txt](https://docs.shortcutco.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.shortcutco.com/readme/finances-invoices-and-payments/mark-an-invoice-as-paid-manual.md).

# Mark an invoice as paid (offline payments)

Use this when you were paid outside of Shortcut (for example: check, cash, or ACH).

## When to use this

* A customer mailed a check
* A customer paid cash
* You recorded payment somewhere else and want Shortcut to stop showing it as unpaid

## Steps

{% stepper %}
{% step %}

### Log in to Shortcut

{% endstep %}

{% step %}

### Go to **Finances**

{% endstep %}

{% step %}

### Find the invoice in the list

{% endstep %}

{% step %}

### Click **Mark paid**

<figure><img src="/files/kJa3AfNB7s9ZHP9m6RCm" alt="Invoice row with Mark paid action available"><figcaption><p>Use Mark paid to stop reminders after an offline payment.</p></figcaption></figure>
{% endstep %}
{% endstepper %}

## Expected result

The invoice status becomes **Paid**, a receipt goes to the customer, and reminders stop.

{% hint style="info" %}
Mark paid records a payment for the full amount. If the invoice was already paid by card through Stripe, you won't be able to mark it paid manually.
{% endhint %}

{% hint style="warning" %}

### Why this matters

If you don’t mark a manual payment as paid, automated messages can keep asking the customer to pay—even though you already received the money.
{% endhint %}

## Related pages

* [Finances overview (invoice list + filters)](/readme/finances-invoices-and-payments/finances-overview-invoice-list-+-filters.md)
* [Invoice statuses explained](/readme/finances-invoices-and-payments/invoice-statuses-explained-paid-unpaid-overdue.md)

<details>

<summary>Still stuck?</summary>

Email **<hello@shortcutco.com>** with the customer name + a screenshot of the invoice list.

</details>