> For the complete documentation index, see [llms.txt](https://docs.shortcutco.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.shortcutco.com/readme/start-here-get-set-up-send-a-proposal-and-get-paid/later-optional-set-up-dispatch.md).

# Later (optional): Set up Dispatch

Dispatch is the board you run the day from: every scheduled stop, grouped under the crew that's doing it, in the order they'll drive. Crews see that order on their phones. [Open Dispatch →](https://shortcutco.com/dispatch)

## When you'll want it

* You have enough stops in a day that the driving order matters
* You run more than one crew and need to hand work out
* Things change during the day (rain, a no-show, a sick crew member) and you want one place to sort it out

## Three things to set up first

{% stepper %}
{% step %}

### Create your crews

**Settings → Workspace → Teams.** Each crew becomes a lane in Dispatch. Give each one a colour; it's used on the board and the map. Then put people on it from **Settings → Users**. See [Users and Teams](/readme/configuration/workforce-users-+-roles-+-teams.md).
{% endstep %}

{% step %}

### Set your route start and end address

**Settings → Operations → Scheduling & jobs.** Enter your shop or yard. Optimize routes plans from here and back. See [Scheduling & jobs](/readme/configuration/settings-capacity-+-route-start-and-end.md).
{% endstep %}

{% step %}

### Give recurring jobs an owner crew

When you schedule a recurring job, choose which crew owns it. From then on its visits arrive in Dispatch already under that crew. On the Jobs page, the **No owner** filter shows what's still unowned. See [Crew ownership](/readme/dispatch/crew-ownership.md).
{% endstep %}
{% endstepper %}

## Then, each day

Open Dispatch, check the **Unassigned** lane is empty, drag stops into driving order (or click **Optimize routes**, which shows the miles and drive time it saves before you apply), and leave the board open. Crews work from **Today** on their phones; anything they skip or send back appears on the **Needs attention** tab for you to reschedule, or to close with **Mark handled** or **Cancel Job**.

The full walkthrough is at [Dispatch](/readme/dispatch.md).

{% hint style="info" %}
Still stuck? Email **<hello@shortcutco.com>** with the date + team name you're working with.
{% endhint %}