> For the complete documentation index, see [llms.txt](https://docs.shortcutco.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.shortcutco.com/readme/worker-app/worker-app-overview.md). # Worker app overview The Worker app lives at [/today](https://shortcutco.com/today) and is the daily view for field employees. ## What workers see When a worker opens [/today](https://shortcutco.com/today), they see: * **Today's assigned jobs** for their team * **One card per visit** — if a customer has several services scheduled the same day at the same property (say, mowing and hedge trimming), they show as a single card. Start once, finish once. * Each card shows: customer name, address, services, and any notes * **Navigation link** — tap to open the job address in Google Maps
Worker Today mobile screen with assigned visits

Workers start from Today to see their assigned route.

Worker job detail with notes and service actions

Open the visit to review notes, upload photos, and finish work.

## What workers can do ### Check in with GPS When arriving at a job site, workers tap **Start**. Shortcut records their GPS location for verification.
Worker job detail showing check-in controls

Check in when arriving so the office can verify the visit.

### Clock in and out If your company has turned on [Time Clock](/readme/configuration/time-clock-and-timesheets.md), the Today screen also has a card for the worker's own hours: * **Clock in** to start the day, **Clock out** to end it. * **Start unpaid break** pauses paid time; **Resume work** starts it again. Completed unpaid breaks don't count as paid hours. * Out of signal? The punch is saved on the phone and syncs when the connection comes back — the card says it's pending, so nobody taps twice. * **Location is only captured at the moment of a punch.** Shortcut doesn't track anyone's location during the day. * A worker can fix **today's** own punches from **Time details**; earlier days are read-only and go to the office. * One person can clock in or out several teammates at once, and **Flag for office** sends a note about a coworker without changing anyone's paid time. Clocking in is separate from starting a job. **Clock in** covers the working day; **Start** checks in at a particular property. ### Upload photos Workers can upload photos from the job site: * Supported formats: **JPEG, PNG, HEIC** * Max file size: **10 MB** per photo * Photos can be deleted if uploaded in error ### Add job notes Workers can add notes to a job — useful for documenting special conditions, access issues, or anything the office should know. ### Photos and notes — private by default, shareable when you want Photos and notes are for the office unless you choose otherwise. When adding one, you can tap **Share with customer** — shared photos and notes appear on the customer's invoice for that visit. Great for before/after shots and "here's what we found" notes. * Everything is **private by default**. Nothing is shared unless someone shares it. * The office can unshare or remove a shared item at any time. * Once a visit is completed and billed, its shared content is locked to what the invoice showed. ### Finish the visit When the work is done, tap **Finish** once. Every service on the visit is completed together, and Shortcut creates one invoice for the visit. See [Mark a job complete](/readme/jobs-and-scheduling/mark-a-job-complete-and-what-happens-next.md). Didn't get to one of the services? Skip or reschedule **that service** first (it goes back to the office), then Finish the rest. Tapped Finish by mistake? **Undo** restores the whole visit.
Worker job detail showing Complete action

Use Finish only when the visit is done and ready for billing.

### Job runs past the end of the day? Big jobs don't have to finish in one day. Instead of completing the visit, the crew can tap **Continue tomorrow** — it comes back on the schedule to be picked up, and the office sees its status in Dispatch. The customer is billed once, when the job is actually done. ### Reschedule If weather or access gets in the way, workers tap **Reschedule** — the visit is flagged back to the office as *Needs reschedule*, and the office picks the new date in Dispatch. On a visit with several services, you can reschedule just one of them — the rest stay on today. ### Skip visit **Skip visit** removes a job from today without canceling it — the office sees it was skipped. Skipped and sent-back visits land in Dispatch's [Needs attention](/readme/dispatch/needs-attention.md) view, so the office never loses track of them. ## Still stuck?
Contact support Email **** with the worker's email + a screenshot of what they see at [/today](https://shortcutco.com/today).